Shipping policy

1. Shipping Method

All orders are dispatched via Royal Mail 2nd Class as standard. This service typically delivers within 2–3 working days after dispatch, although delivery times may vary.

2. Shipping Costs

We offer free UK shipping on all orders. Shipping costs are fully covered by Nature Lean Ltd - there are no additional fees at checkout.

3. Dispatch & Tracking

• Orders are usually processed and dispatched within 1–2 working days.

• Once your order has been shipped, tracking information will be emailed to you so you can monitor your delivery.

• Please ensure your email address is correct when placing your order to receive tracking details without delay.

4. Delivery Issues

If you do not receive your order within 7 working days of the dispatch confirmation, please contact us at info@naturelean.co.uk with your order number, and we will investigate the issue promptly.

5. Shipping Restrictions

We currently only ship within the United Kingdom. If you are outside this region and interested in our products, please contact us directly.